Privacy Policy

Last updated: 1 October 2026

This Privacy Policy describes how Clarevento Technologies Ltd ("Clarevento ", "we", "us" or "our"), registered in Ireland, collects, uses and protects personal data when you visit the Clarevento website or use the Clarevento platform. Please read this document carefully before submitting any personal information.

1. Data Controller

The data controller responsible for your personal data is:

Clarevento Technologies Ltd
14 Merrion Square North
Dublin 2, D02 XY45
Ireland
Email: [email protected]
Telephone: +353 1 567 8900

2. What Data We Collect

We may collect the following categories of personal data:

  • Your name and email address, provided when you submit a contact form or access request.
  • The content of messages you send to the Clarevento support team.
  • Technical data such as your IP address, browser type and device information, collected automatically when you visit the website.
  • Usage data relating to how you interact with the platform interface, including pages visited and actions taken.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

  • To process and respond to access requests and general enquiries submitted through the contact form.
  • To provide and improve the Clarevento platform, including personalising your dashboard and delivering structured insights.
  • To communicate with you about your account, access status or support requests.
  • To ensure the security and integrity of the platform and to detect and prevent misuse.
  • To comply with our legal obligations under applicable Irish and European Union law.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contractual necessity: to process your access request and fulfil our obligations as a platform provider.
  • Legitimate interests: to maintain platform security, improve our services and respond to support requests.
  • Legal obligation: where processing is required to comply with applicable law.
  • Consent: where you have provided explicit consent for a specific processing activity.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Access request data is typically retained for up to 24 months from the date of submission. You may request deletion of your data at any time by contacting us at [email protected].

6. Data Sharing

We do not sell, trade or transfer your personal data to third parties for commercial purposes. We may share data with trusted service providers who assist in the operation of the platform, subject to confidentiality obligations. We may also disclose data when required by law or regulation.

7. Your Rights

Under applicable data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data, subject to legal obligations.
  • Object to or restrict certain forms of processing.
  • Request portability of your data in a structured, machine-readable format.
  • Lodge a complaint with the Data Protection Commission of Ireland.

To exercise any of these rights, contact us at [email protected] or write to the address above.

8. Cookies and Tracking

The Clarevento website may use essential cookies to ensure the platform functions correctly. We do not use third-party advertising cookies or tracking scripts. You can configure your browser to block or delete cookies at any time, though this may affect some platform functionality.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. Access to personal data is restricted to personnel who require it to perform their duties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated via the platform or by email. The "Last updated" date at the top of this page reflects the most recent revision.

11. Contact

For any questions or concerns regarding this Privacy Policy or the way we handle your personal data, please contact the Clarevento support team:

Email: [email protected]
Telephone: +353 1 567 8900
Address: Clarevento Technologies Ltd, 14 Merrion Square North, Dublin 2, D02 XY45, Ireland